Policy Statement
We continuously review and improve our data protection practices to ensure that they meet the highest international standards. Please note that while RUI66 operates under Thai law, data protection standards may vary across different countries.
For any inquiries regarding your personal information or privacy rights, please get in touch with us.
Scope and Commitment
This Privacy Policy applies to all personal information collected, handled, or processed by RUI66, whether online, offline, or through automated systems. By using our website, registering an account, or accessing our services, you acknowledge that you have read and agree to the terms of this policy.
When you provide personal information about another person, you confirm that you are authorized to do so and that the individual has agreed to our collection and use of that information as described in this policy.
If you choose not to share your personal information, RUI66 may not be able to provide you with the requested products or services.
Please note that RUI66 Casino Thailand does not allow participation by:
- Individuals under the age of 21.
- Government employees, members of law enforcement, or military personnel in Thailand.
- Individuals are prohibited from doing so under relevant Thai gaming and data protection regulations.
Your Rights and Preferences
Under Thailand’s Personal Data Protection Act (PDPA), you have the following rights regarding your personal information, which we respect and upholds:
- Right to be informed – You have the right to know how your data is collected, used, and shared.
- Right of access – You may request a copy of the personal data we hold about you.
- Right to Rectification – You have the right to request the correction of inaccurate or incomplete data.
- Right to erasure – You may request deletion of your data when it is no longer necessary or used unlawfully.
- Right to restrict processing – You may request that we limit the processing of your data under certain conditions.
- Right to data portability – You have the right to request the transfer of your personal data to another service provider.
- Right to object – You can object to data processing based on legitimate interests or for marketing purposes.
- Right to complain – You may contact Thailand’s Personal Data Protection Committee (PDPC) if you believe your rights have been violated.
Collected Personal Information
Personal data refers to any information that can be used to identify an individual, whether directly or indirectly. We collect, store, and process the following categories of personal information:
- Identity Data: Name, date of birth, gender, and national ID or passport number.
- Contact Data: Email address, phone number, and residential or billing address.
- Financial Data: Bank account details, payment information, and transaction records.
- Technical Data: IP address, browser type, device information, and login activity.
- Usage Data: Information on how you use our website, games, and services.
- Profile Data: Username, password, preferences, and activity logs.
- Marketing Data: Preferences related to promotional offers, newsletters, and notifications.
We may also generate aggregated statistical data for analytical purposes. This type of data cannot identify any individual and is therefore not considered personal data under the law.
How We Collect Your Personal Data
We collect personal information through several methods, including:
1. Direct Interactions
When you register, log in, make a deposit or withdrawal, or contact customer support, you voluntarily provide personal information.
2. Automated Technologies
Specific data is collected automatically through cookies, analytics tools, or similar technologies to improve site performance and personalize user experience.
3. Third Parties and Public Sources
We may receive data from verification providers, payment gateways, affiliate partners, and regulatory authorities as required for lawful purposes.
Purpose of Data Collection
RUI66 uses your personal information for the following legitimate purposes:
- To verify your identity and maintain account security.
- To process transactions, payments, and withdrawals.
- To provide customer support and respond to inquiries.
- To manage promotions, bonuses, and loyalty programs.
- To comply with Thai legal, financial, and anti-money laundering requirements.
- To analyze website performance and enhance user experience.
- To send marketing communications (only with your consent).
You can opt out of marketing emails anytime by clicking the “unsubscribe” link in our messages.
How We Share Your Personal Information
RUI66 will never sell or rent your personal data. However, under certain lawful and secure conditions, we may share your information with:
- Regulatory Authorities: For compliance with anti-money laundering (AML), fraud prevention, or gaming regulations.
- Payment Service Providers and Banks: To facilitate secure financial transactions.
- Verification Services: For identity and age verification.
- Technology Partners: Including cloud storage and security providers.
- Affiliated Companies: Within the RUI66 Group, for operational or technical purposes.
All third-party partners must comply with data protection and confidentiality standards equivalent to those of RUI66.
Data Retention and Security
RUI66 ensures that all personal information is:
- Processed lawfully and fairly.
- Used only for legitimate business purposes.
- Stored securely using encryption and access control.
- Retained only as long as necessary to meet legal or contractual obligations.
Sensitive data, including passwords, payment information, and identification documents, is encrypted and stored securely.
While we employ advanced measures to protect your data, please note that no system can be completely immune to security risks. We advise users to take precautions such as keeping passwords private and avoiding public Wi-Fi when accessing their accounts.
International Data Transfers
If personal data is transferred outside of Thailand, we ensure that appropriate legal safeguards in line with PDPA standards protect it.
Updates to This Privacy Policy
This Privacy Policy may be revised periodically to reflect changes in law or operational updates. The most recent version of our privacy policy will always be available on our website.
If we make significant updates, we will notify users via email or a website announcement. Continued use of our services after such updates indicates acceptance of the revised policy.
Your Obligations
By using the RUI66 website or services, you agree to provide accurate and complete personal information. You must also promptly notify us of any changes to your data to keep it current.
If we determine that any information provided is false, misleading, or incomplete, we reserve the right to suspend or terminate your account immediately.